Terms of Service

Last updated: 11 May 2026 · Effective: 11 May 2026

These Terms of Service ("Terms") govern your use of the mobile applications published by Omnivia Apps ("we", "us", "our") on the Google Play Store and any other app store, including but not limited to CaddieIQ, OmniaLife, Omnia Voice, Stillness, Neurovexa, MicroHabits, Drive Smart UK, TapMyScore, Cocktail Whisperer, Fridge Whisperer, and any future apps released under our developer account (each an "App").

By downloading, installing, or using an App, you agree to these Terms. If you do not agree, do not use the App.

1. Who we are

Omnivia Apps is an independent mobile-app developer based in the United Kingdom, publishing on the Google Play Store under the developer name “Omnivia Apps”. You can reach us at omniviaapps@gmail.com.

2. Licence to use the App

Subject to your compliance with these Terms, we grant you a personal, non-exclusive, non-transferable, revocable licence to install and use the App on devices you own or control, for your own personal, non-commercial use.

You may not:

• Copy, modify, distribute, sell, or lease any part of the App.
• Reverse-engineer, decompile, or attempt to extract the source code of the App, except to the extent applicable law expressly permits despite this restriction.
• Remove or alter any copyright, trademark, or other proprietary notices.
• Use the App to build a competing product or service.
• Use the App in any way that violates applicable law, infringes third-party rights, or disrupts the App or our infrastructure.

3. Account

Some Apps (currently CaddieIQ) require you to create an account using Google Sign-In or email + password. You are responsible for keeping your sign-in credentials secure. You must provide accurate information and update it if it changes.

You can delete your account at any time from inside the App (Settings → Account → Delete Account). This permanently removes the account record from our systems. See our Privacy Policy for details on what data is stored and removed.

We may suspend or terminate your account if you breach these Terms, attempt to abuse the service, or use the App fraudulently. Where reasonable, we will give you notice and a chance to remedy the issue first.

4. Subscriptions and payment

4.1 Tiers and prices

CaddieIQ offers the following subscription tiers via Google Play Billing:

• Starter — free for the first 7 days, every feature unlocked. No payment required to start.
• Plus — £7.99 / month or £71.99 / year (save 25%)
• Pro — £14.99 / month or £134.99 / year (save 25%)
• Tour — £19.99 / month or £179.99 / year (save 25%)

Prices are shown in your local currency at checkout and may vary by region. Other Apps may have their own subscription tiers or be free of charge — the App’s in-app store screen always shows the current price.

4.2 Free trial

The 7-day free trial gives you access to every feature, with no charge during the trial period. To start the trial you do not need to enter payment details up-front. At the end of the trial, the subscription does not auto-charge unless you have explicitly chosen a paid tier; the App reverts to the free Starter experience if no paid tier was selected. You can cancel the trial at any time before it ends with no charge.

4.3 Billing

All paid subscriptions are billed by Google Play. By subscribing you authorise Google Play to charge your chosen payment method on a recurring basis (monthly or annually) at the price stated when you subscribed. Subscriptions auto-renew at the end of each billing period unless cancelled at least 24 hours before the renewal date.

Manage or cancel your subscription at play.google.com/store/account/subscriptions. Cancellation takes effect at the end of the current paid period — you keep access to paid features until then. We do not control the billing flow and never see your card details.

4.4 Price changes

We may change subscription prices for future billing periods. If we do, we will notify you in-app and by email (if you have given us an email address) at least 30 days before the change takes effect. You can cancel before the new price applies if you do not agree to it.

4.5 Refunds

Refunds for in-app subscriptions are handled under Google Play’s refund policy: support.google.com/googleplay/answer/2479637. Refund requests are decided by Google Play, not by us. We are happy to assist with a refund request where it is justified, but the final decision sits with Google.

If you are a consumer in the UK or EU, your statutory rights under the Consumer Rights Act 2015 (UK) and equivalent EU consumer-rights legislation are not affected by this clause.

4.6 Subscription tiers can change

The features included in each subscription tier may change over time. We may add features, move features between tiers, or retire features that no longer serve users. If we materially reduce the features available in a tier you have already paid for, we will notify you and either restore the feature, offer an equivalent, or pro-rate a refund for the period affected.

5. Acceptable use

You agree not to:

• Use the App for any unlawful, harmful, or fraudulent purpose.
• Attempt to gain unauthorised access to other users’ accounts or to our backend systems.
• Use automated systems (bots, scrapers) to access the App.
• Resell, sublicense, or commercially exploit the App or any subscription you hold.
• Upload content that is illegal, abusive, harassing, defamatory, or infringes anyone’s rights.
• Interfere with or disrupt the App, its servers, or anyone’s use of the App.

6. AI features and on-course advice

You remain solely responsible for the decisions you make while playing, including club selection, swing decisions, course strategy, and your own safety. We do not guarantee that any AI-generated advice will improve your score, lower your handicap, or be correct in any specific situation. Golf is a complex game with many variables (wind, lie, ball position, your physical state) that no app can fully model.

Similar disclaimers apply to AI features in other Apps — for example, the AI-generated meeting summaries in Omnia Voice, AI document extraction in OmniaLife, or AI suggestions in any other App. These features are tools to assist you, not authoritative outputs to be relied upon without verification.

7. Course data, GPS, and third-party data

CaddieIQ uses third-party services for course mapping data (currently iGolf Connect) and for fallback course outlines (OpenStreetMap). We do our best to keep this data accurate, but:

• Course layouts change. A hole’s yardages, hazard positions, or tee boxes may be out of date.
• GPS accuracy on a phone is typically within 3–5 metres but can be worse near trees, buildings, or in poor signal areas.
• Camera-based features (lie scan, tree-height estimation, swing analysis) produce estimates, not measurements. Real-world accuracy varies with lighting, angle, and your camera hardware.

Use the App’s data as a strong indication, not as a definitive measurement. We are not responsible for shots, scores, or course strategy decisions made using imperfect data.

8. User content and intellectual property

8.1 Your content

You retain all rights to content you create in the App (rounds, notes, photos, voice recordings, swing videos, etc.). By using the App you grant us a limited, royalty-free licence to process that content on your device and via the third-party services described in our Privacy Policy (for example, sending a swing video to the Gemini API for AI analysis) solely to provide the App’s features to you.

8.2 Our content

All other content in the App — the software code, user-interface design, branding, logos, copy, training data, coaching content, AI prompts — is owned by Omnivia Apps or our licensors and is protected by copyright, trademark, and other laws. The licence in section 2 does not transfer any ownership to you.

8.3 Feedback

If you send us feedback, suggestions, or ideas about the App, we may use them without obligation to you. You confirm you have the right to share what you send us.

9. Disclaimers

To the maximum extent permitted by law, the App is provided “as is” and “as available”, without warranties of any kind, whether express, implied, statutory, or otherwise. We specifically disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy of data, uninterrupted availability, and that the App will be free from errors.

Nothing in this clause excludes or limits any rights you have as a consumer that cannot be excluded under applicable law (including under the UK Consumer Rights Act 2015).

10. Limitation of liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, loss of data, or loss of business opportunity.
• Our total aggregate liability to you arising out of or in connection with the App or these Terms is limited to the greater of (a) the amount you have paid us for the App in the 12 months immediately before the event giving rise to liability, or (b) £50.

We do not exclude or limit our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be excluded under applicable law.

11. Indemnity

You agree to indemnify and hold Omnivia Apps harmless from any claim, loss, or damage (including reasonable legal fees) arising out of your breach of these Terms, your misuse of the App, your infringement of any third party’s rights, or any content you upload or transmit through the App.

12. Termination

You can stop using the App at any time. You can delete your account from inside the App (where applicable) or by uninstalling the App.

We may suspend or terminate your access to the App if you breach these Terms, fail to pay any subscription fees (where applicable), or for any other reason after giving you reasonable notice. On termination, the licence in section 2 ends and you must stop using the App. Sections that by their nature should survive termination — including sections 8, 9, 10, 11, 14, and 15 — will survive.

13. Changes to these Terms

We may update these Terms from time to time. The “Last updated” date at the top reflects the most recent change. Material changes will be notified in-app on next launch and, where you have given us an email address, by email at least 30 days before the change takes effect. Continued use of the App after a change takes effect is your acceptance of the updated Terms.

14. Governing law and disputes

These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction to resolve any dispute arising out of or in connection with these Terms, except that:

• If you are a consumer in the European Union, the laws of your country of residence may give you additional consumer-protection rights that cannot be derogated from by these Terms, and you may bring proceedings in the courts of your country of residence.
• You may also use the European Commission’s Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

15. Miscellaneous

• Entire agreement. These Terms together with the Privacy Policy are the entire agreement between you and Omnivia Apps in relation to the App, and supersede any prior agreements.
• Severability. If any provision of these Terms is held unenforceable, the rest of the Terms remain in effect.
• No waiver. If we don’t enforce a right or provision in any specific instance, that doesn’t waive our right to enforce it later.
• Assignment. You may not transfer your rights under these Terms without our prior written consent. We may transfer our rights and obligations under these Terms (for example, in connection with a merger, acquisition, or sale of assets) on reasonable notice to you.
• No agency. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and us.

16. Contact

For questions about these Terms, subscription queries, or anything else:

• Email: omniviaapps@gmail.com
• Subject line: please include the App name (e.g. “CaddieIQ”) for prompt routing